Is it profitable to open an exterior cleaning service business?

Did you know that the global market for drone services is expected to reach $63.6 billion by 2025?

If you aren’t already a business owner in the exterior cleaning service industry, it’s time to consider becoming one. 

As more people prioritize the appearance and maintenance of their homes and businesses, the need for professional cleaning services continues to grow.

Using a spraying drone like the Lucid Bots cleaning drone can make your business even more profitable by allowing you to complete jobs more quickly and efficiently. Additionally, using a drone can help reduce liability costs, as drones are significantly safer.

In this article, we will review the benefits of using a drone for exterior cleaning and how you can leverage this business opportunity to make your cleaning company more profitable. 

Why Drones are Superior to Traditional Cleaning Equipment 

Drones have become increasingly popular in the cleaning industry due to their efficiency and safety compared to traditional cleaning equipment. Be it for commercial purposes or even humanitarian causes like reducing pollution, drones offer significant benefits. 

One major advantage of drones is their ability to cover a larger area in a shorter amount of time. With traditional cleaning equipment, such as pressure washers, workers may need to climb ladders or use lifts to reach high places, which can be time-consuming and dangerous. Drones, on the other hand, are a DIY-style solution that can easily reach and clean hard-to-reach areas without putting workers at risk.

Drones can also provide a higher quality of cleaning. Our drones can easily perform touchups that you can see on the drone’s board camera, safely from the ground. This means that you can achieve a more thorough and consistent clean with less waste of time and materials, unlike traditional cleaning methods.

As expected, many consumers and homeowners prefer cleaning methods that preserve their landscaping and avoid damaging their property. Lifts, ladders, and pressure washers are more likely to cause damage to the property, creating a greater liability for cleaning companies. Alternatively, by using a spraying drone, you can avoid these liabilities and keep your customers happy.

Finally, investing in the right equipment, like the Lucid Bots cleaning drone, can help you stay competitive and differentiate your business from other pressure washing service providers in the market. With its advanced features and cutting-edge technology, the Lucid cleaning drone can help your exterior cleaner services exceed your customers' expectations.

Types of Exterior Cleaning Services

Now that we've discussed the profitability and benefits of using a spraying drone for exterior cleaning, let's take a closer look at the different types of exterior cleaning services you can offer. 

Depending on the needs of your clients, you may want to specialize in certain areas or offer a range of services to meet various cleaning needs—from house washing to window cleaning services and commercial cleaning. Let's explore the different types of exterior cleaning services you can provide to grow your business.

Residential Soft Washing

Residential soft washing involves using low-pressure water and specialized cleaning solutions to remove dirt, grime, and stains from siding, roofs, and other exterior surfaces. This type of washing is focused on residential properties (i.e. homes). 

Residential soft washing can encompass a variety of cleaning services for different exterior surfaces around the home. Here are some examples:

• Roof cleaning to help remove moss, algae, and other organic material that can cause deterioration over time.
• Siding cleaning to clean different types of siding materials, including vinyl, wood, and stucco. It can remove dirt, mildew, and other stains that can detract from the appearance of a home.
• Window cleaning, particularly those that are difficult to reach or are located on higher floors. It can remove dirt and grime from the glass and window frames.

The above three services can be done safely and efficiently with the Lucid Bots cleaning drone. Furthermore, because the drone will save your company time and resources, you can consider offering the below three services for completion in a fraction of the time as your competition:

• Deck and patio cleaning that remove dirt, mold, and mildew that can make these walkways slippery and dangerous.
• Fence cleaning to remove dirt and stains that can make them look dingy and old.
• Driveway cleaning and other concrete or paved surfaces around the home, removing oil stains, dirt, and grime that can accumulate over time.

If you're considering offering exterior cleaning services with a Lucid drone, you will be using soft washing, which is a gentle and effective method of cleaning surfaces without causing damage. 

With a spraying drone like the Lucid cleaning drone, you can easily apply the cleaning solution to the targeted area with precision, avoiding unnecessary damage to the property.

Commercial Soft Washing

Commercial soft washing is a gentle yet effective way to clean the exterior surfaces of commercial buildings such as offices, warehouses, and storefronts. This method also uses low-pressure water and specialized cleaning solutions to remove dirt, grime, and stains without damage to surfaces. 

Commercial soft washing is similar to residential soft washing, but there are some key differences in the areas it covers. Here are some examples of what it encompasses: 

• Building washing to clean the exterior of all types of commercial buildings, including offices, retail stores, warehouses, and more. This includes the walls, windows, and high roofs of the building.
• Parking lot cleaning to clean the surfaces of parking lots, removing oil stains, tire marks, and other debris.
  
• Graffiti removal to remove graffiti from exterior walls without causing damage to the underlying surface.
  
• Industrial cleaning such as those of factories, plants and warehouses. 
  

Other examples of commercial cleaning include those servicing hotels, shopping centers, stadiums, schools, hospitals or even government buildings. 

When running your own business property, your physical storefront leaves a lasting impression on customers and it’s important to consider its curb appeal. Not only does exterior cleaning with drones brighten up commercial properties, it’s also much more cost-friendly and safer. 

Using a drone like the Lucid cleaning drone reduces the need for ladders or lifts to be propped around the office area, which increases safety of both the cleaning personnel and regular staff coming into the office. It also reduces the risk of accidents.

Commercial properties also have higher roofs and more difficult-to-reach areas compared to residential properties. 

By offering commercial soft washing with a Lucid drone, you can provide your clients with high-quality cleaning services that are safe, effective, and eco-friendly.

Get a Greater ROI with the Lucid Bots cleaning Drone

The Lucid Bots cleaning drone is a game-changer for exterior cleaning services. 

By using our advanced technology drones, you can increase the efficiency and safety of your cleaning jobs, while also providing your clients with high-quality, eco-friendly services. 

With its powerful spraying capabilities and long flight time, the Lucid cleaning drone can help you get more jobs done in less time, which translates to a greater return on investment for your business. 

Don't wait any longer to upgrade your exterior cleaning services. Invest in the Lucid cleaning drone today and make all the difference to your customers! 

Contact us now to learn more. 

Drone Usage Is on the Rise for Window Cleaning

Did you know that the global market for commercial drones is expected to reach a value of almost $71.2 billion by 2027, having a CAGR of 28.41%?

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This means it can have a significant impact on the future of your window cleaning company — that is, if you’re ready to embrace the future. 

Drone usage in commercial window cleaning is on the rise, with more companies embracing technology as a safer and more efficient alternative to traditional methods. 

If you want to learn more about why window cleaners (and others) are beginning to embrace drones as a safer, and more profitable, method, check out this free webinar.

In this article, we will review the advantages of using drones for your regular window cleaning needs, as well as the future prospects of this technology in the industry.

Benefits of Window Cleaning Services Using a Drone

Now that we've discussed how drone usage is on the rise in the commercial window washing and cleaning industry, let's take a closer look at some of the specific benefits of using drones for this task.

Drones have a greater return on investment.

Using drones for your professional window cleaning service will also provide a greater return on investment. While the initial investment in purchasing and operating a drone may seem costly, the long-term benefits can outweigh the costs.

Moreover, using drones for window cleaning can provide a competitive advantage for companies in the window cleaning industry. With the growing demand for safer and more efficient cleaning solutions, the use of drones can help companies stand out from their competitors and attract more customers.

Drones can even provide additional revenue streams for cleaning companies. With one drone, professional window cleaners can clean a building faster, but with multiple drones in your toolkit, your company can cover multiple jobs at the same time in significantly less time.

For example, say you charged $5,000 to clean a building that would normally take 5 days to complete with traditional cleaning methods. Using the Lucid Bots cleaning drone, your team could complete the job in a day, freeing up your week to manage more jobs.

If you had two or more drones, you can either speed up larger jobs, or take on multiple jobs in a single day with an average-sized team of less than 10 people.

Overall, the greater efficiency and versatility that using drones provides can lend a significant return on investment for cleaning companies that are willing to be in it for the long haul.

Drones are safer than traditional window cleaning.

Traditional window cleaning methods often require workers to use ladders, scaffolding, or other intimidating equipment to reach windows in high areas. This can be dangerous to both the staff working at such heights and to the pedestrians on the ground level who may not pay much heed to the situation. 

Falls are a major risk for workers in this field. In fact, according to studies by the U.S. Bureau of Labor, in 2020, this event exposed workers and contributed to 32% of the total injuries and illnesses faced by those in the industry that year. 

Drones offer a safer alternative, as they eliminate the need for workers to perform these dangerous tasks. With drones, workers can control the cleaning process from a safe distance, reducing the risk of accidents and injuries. Moreover, drones can provide access to hard-to-reach areas without putting workers in harm's way.

Using drones for window cleaning can not only improve worker safety but also reduce liability for cleaning companies. Accidents and injuries on the job can be costly, leading to potential legal fees and compensation payments.

The Lucid Bots cleaning drone has a collision prevention system that allows it to detect and avoid obstacles in its path. Our drones’ fail safes allow the drone to land safely 100% of the time, further reducing the risk of accidents. Furthermore, our drones also take less setup space than lifts and scaffolding systems for easy management by your team and everyone’s benefit.

Drones can access hard-to-reach places.

One of the main benefits of using drones for window cleaning is their ability to access hard-to-reach places. Traditional methods of window washing services often require workers to use ladders, scaffolding, or other equipment to reach dirty windows in high or difficult-to-access areas. This can be time-consuming and dangerous, as falls are a major risk for workers in this field.

Drones, on the other hand, are able to fly to heights of up to 110 feet (based on FAA guidelines), providing a safe and efficient alternative for high-rise window cleaning. In fact, the Lucid Bots cleaning drone was designed specifically for this purpose. With urban flight capabilities and window payload attachment, this drone can clean all those tough spots your own window washer personnel may have missed.

Additionally, drones can access tight spaces or areas in exterior window cleaning that are difficult to reach with traditional equipment. This can include corners, curved or angled glass, and window screens with irregular shapes. 

With drones, cleaning crews can now clean all areas of a building's exterior, not just the easy spots.

Drones are significantly faster than traditional window cleaning equipment.

Another major benefit of using drones for cleaning commercial buildings is their speed. Drones are significantly faster than traditional window cleaning equipment and can clean dirt and grime on a larger surface area in a shorter amount of time.

For example, the Lucid Bots cleaning drone is built with a multi-directional spray nozzle, making it easier to clean the target areas faster. This is because the drone can cover a larger surface area in a shorter amount of time, without the need for manual labor or equipment setup.

Plus, some drones offer high-resolution cameras and precise control systems which can detect and target specific areas that require cleaning, such as hard-to-reach sills or areas with stubborn stains. 

Plan for the Future with the Lucid CLEANING Drone

The future of commercial window cleaning is here and it comes in the form of drones. No matter the years of experience you have in the field, if you don’t embrace this innovative technology, you may lose out. Cleaning companies can significantly improve their efficiency, safety, and bottom line through the use of drones. 

Among the top-performing drones on the market today is the Lucid Bots cleaning drone, which offers unparalleled cleaning capabilities, thanks to its high-precision navigation, accurate control systems, and advanced safety features. 

By incorporating the Lucid Bots cleaning drone into their services, window cleaning service businesses can plan for the future and stay leagues ahead of the competition.

Are you playing around with the idea of starting your own professional window cleaning service? Perhaps you’re looking for equipment for your future cleaning business and want to make sure it’s as effective as possible.

In the commercial window cleaning business, your profits are directly linked with your team’s efficiency. It’s only with the best window cleaning tools that your team can work faster and without any or minimal mistakes.

Below, we explore the basic necessities for a window cleaning company from equipment to solutions, as well as introduce the most effective piece of equipment for washing windows today—implementing drones.

But first, we’ll jump into the traditional solutions.

Basic Window Cleaning Tools

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The traditional window cleaning kit has everything you need to take on large residential and commercial glass cleaning tasks. Here’s the list of window washing equipment you’ll need.

• Squeegee: You can use a window squeegee blade to remove or control the flow of cleaning solution on the window surface. Choose an Unger squeegee that has a metal frame and a replaceable rubber blade.
• Sponge: You can use a sponge, washer, or scrubber to apply your cleaning products to the window. Like squeegees, they also come in different types and sizes to help with the job at hand. If required, you can purchase sleeves (either with general cotton, abrasive scrubbing pads, or microfiber) and T-bars apiece.
• Bucket: An obvious tool, but you must pay attention to get the right bucket. You cannot go with a bucket of any shape or depth. The Ettore super bucket is an optimal choice—it is durable and of accurate dimensions to fit all your window cleaning equipment.
• Dish soap: It’s best to rely on a simple solution to clean the window glass. You can mix Dawn or Palmolive with water for a cost-effective yet professional wash.
• Towels: If you do not want lint or streaks to appear after washing the window, you must add towels to your window cleaning supply. You can go with either surgical towels or microfiber cloths. The best thing is they are reusable and help you achieve a streak-free glass surface.
• Ladder: When you clean windows the traditional way, you’ll need a sturdy ladder. A good choice is to use a standard 3-foot step ladder while covering your bases with a 20-foot Wener extension ladder.

Choosing a Cleaning Solution

You would think you need a bunch of complicated chemicals and solutions for exterior window cleaning, but all you need is water and a mild detergent of some kind. Most industry professionals opt for dish soap.

As an alternative, you could consider Lucid Clear, a solution developed by Lucid Bots that leaves a streak-free, spot-free perfect shine for window cleaning. The best part about this product is that you can essentially clean a window without even touching it, which proves to be a revolutionary feature for commercial window cleaning businesses.

If you own a window washing company, you can simply transition to the Lucid Bots cleaning drone with any chemical that your team already uses! Learn more about the safety features of our drones today.

Alternative Ways to Clean Your Windows

If you’re an exterior cleaner looking to add window washing to your business, you may be considering a host of options, but see below to weigh the pros and cons of each.

Water-Fed Pole

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When cleaning high-rise windows, water-fed poles are safer than ladders as they allow you to reach and clean inaccessible areas. Many commercial window cleaning companies opt for this option since it does allow workers to stay on the ground.

However, a water-fed pole cleaning system won’t be beneficial in washing oily windows. It also limits the cleaning ability of bird excreta, snail trails, paint, cement, plaster and other stains.

Using water-fed poles means that the job is only as fast as you are using the tool. It’s not necessarily the quickest or most effective way to get the job done.

Using a Drone

Cleaning multi-storied and high-rise building windows can be challenging, even with cleaning platforms like ropes and scaffolding.

Here’s where drones can make a big difference. They are built to carry heavier loads (cleaning equipment and fluids) and are a far quicker and more cost-effective option for commercial cleaning, compared to the traditional cleaning options out there today like lifts and scaffolding. Window washers wanting to add a drone can do so quickly and easily.

Any window washing or exterior cleaning team can use drones to fly to the required height and target all these inaccessible areas that need cleaning without putting any of their cleaners at risk. And the best thing is it isn’t hard to fly these drones. Good initial onboarding is all that your team needs to control the drones and conduct the cleaning operation.

Moreover, drones incorporate the best form of cleaning technique to wash windows: soft wash. Unlike pressure washing, the soft wash cleaning method uses low-pressure water jets, combined with detergents, or our chemical solution like Lucid Clear.

Lucid Clear makes it so that workers do not need to touch the window in order to clean it, meaning that you can get the job done more efficiently by changing your solution. Learn more about Lucid Clear and safe window cleaning with a drone to ensure that all stubborn stains are cleaned safely in a short span of time without leaving behind any streak marks.

Safely Clean Hard-to-reach Windows with Lucid Drones

Commercial window cleaning is a task that requires a good deal of investment in the right set of tools and manual labor. The common thought is that pressure washing and extension pole window cleaning is better than traditional window cleaning (using a ladder and a hose pipe), they aren’t efficient. Either they lead to property/bodily harm or do not deliver the expected cleanliness.

The best alternative for your window washing team is to clean windows using drones like the industry-acclaimed Lucid Bots cleaning drone. It makes your job safe, fast, and cost-efficient with features like:

• Urban flight: To fly safely even in areas with poor GPS connection.
• Multi-directional spray nozzle: To facilitate upward and downward spray and thus reach and clean hard-to-access sites.
• Easy integration: To connect with any soft wash pump.

Connect with Lucid Bots today and take your commercial window cleaning business to the next level.

Soft washing is the perfect solution for those hard-to-clean surfaces such as windows, roof shingles, and screens. But what exactly is soft-washing, and what are the benefits?

Soft washing is a cleaning method that uses a low-pressure washing technique and a mixture of algaecides, bleach, surfactants, and water to safely clean exterior surfaces of organic stains, mildew, and algae. This type of washing is ideal for delicate surfaces, like shingles and stucco, that can get damaged from traditional pressure washing.

What is the difference between Soft Washing and Power Washing/Pressure Washing??

Power washing or pressure washing is a method of cleaning that uses high-pressure water to remove dirt, grime, and other buildups from surfaces. This type of cleaning is ideal for tougher stains and thicker buildups. Pressure washing can damage delicate surfaces, so it's important to use the right equipment and techniques.

Although soft washing, power washing, and pressure washing seem similar, they are pretty different. Soft washing uses a low-pressure washing technique to clean exterior surfaces, while power washing or pressure washing uses high-pressure water to clean surfaces.

When should you use Soft Washing method?

While soft washing is best used on notoriously hard surfaces or would be damaged by high-pressure cleaning such as windows, roof shingle siding, etc., its original purpose was to remove algae from roofs.

What are the benefits of soft washing?

There are many benefits of soft washing, including:

- Delicate surfaces are not damaged

- Effective for removing organic stains, mildew, and algae

- Safe for the environment

- Doesn't require harsh chemicals or detergents

How do you Soft Wash??

There are a few different ways to soft wash, but the most common method is to use a low-pressure washer with algaecides, bleach, surfactants, and water. You can also use a soft brush to help loosen any buildup on the surface.

Why soft wash with a Lucid cleaning drone?

Although not as common as using a low-pressure washer, soft washing with a drone is becoming more popular due to being more efficient, safer, and more profitable. A Lucid Bots cleaning drone can be used to get into tight spaces and hard-to-reach places that a low-pressure washer can't reach.

Using a Lucid drone will eliminate 95% of the safety risks associated with the exterior cleaning industry. It can also save time by reducing setup time and speeding up the cleaning process because a Lucid drone can cover 100 square feet in about 1 minute.

What chemicals do you need to Soft-Wash?

You will need to mix a solution to apply to your surface area, which consists of 12% bleach and 88% water solution as an industry standard.

Bleach kills any mold and mildew spores, algae, moss, or other plants or fungi growing on your roof. Using bleach also gets into and kills off any root systems to prevent further damage to the tiles and keep anything from growing back.

Water dilutes the bleach to prevent over saturating the surface.

Conclusion

Many people believe pressure washing is the only way to exterior clean. But in reality, it is not the magic fix-all and can lead to more problems than solutions. For more information on soft-washing or using a Lucid drone as a soft wash tool, you can speak to a Lucid Bots rep by emailing or calling us at 980.498.1894.

Lucid Bots Teams with T-Mobile to Power Lucid cleaning drones

WHAT: Lucid Bots has partnered with T-Mobile to provide IoT connectivity for Lucid cleaning drones, which provide exterior cleaning services.

WHY: The exterior cleaning industry has a reputation for being dangerous, dirty, and disruptive. The use of Lucid Drones, in conjunction with T-Mobile's industry-leading network, can significantly reduce those risks and provide a safer, faster, and smarter way to clean.

WHO: Companies looking for a safer, faster way to clean exterior surfaces.

CHARLOTTE, NC– May 3, 2022– Lucid Bots is teaming up with T-Mobile to power exterior cleaning drones through the use of IoT connectivity. Lucid Bots, in partnership with T-Mobile, are aiming to reduce the risks for maintenance crews by using drone technology to perform high-risk exterior cleaning services, including soft-washing and high-rise window washing.

The safer way to clean

The goal of property managers and business owners is to clean properties efficiently, but more importantly, to do so in a safe and effective manner. The costly insurance premiums and safety requirements call for a new solution that combines safety with efficiency. Through a partnership with T-Mobile for Business IoT, Lucid Bots is able to reduce rental costs and prioritize safety for maintenance professionals.

The Sherpa Drone from Lucid Bots is capable of cleaning external buildings, from commercial structures to stadiums, eliminating potential injury risks to maintenance workers on site.

IoT and the future of drone technologies

T-Mobile’s IoT connectivity provides critical capabilities for Lucid Bots cleaning drone:

• Real-time sharing of flight data
• Battery utilization information
• Cleaning materials consumption
• Hardware diagnostics
• Delivery of firmware and software updates

Additionally, Lucid Bots can monitor and manage the network conditions and device behavior of its cleaning drones using T-Mobile Control Center, providing near real-time visibility to monitoring network conditions and device behavior.

"At Lucid Bots, we are committed to providing robotic solutions that allow our customers to complete jobs that were once dull, dirty, and dangerous in a safer, faster, and smarter way,” said Andrew Ashur, CEO, Lucid Bots. “T-Mobile not only allows us to provide our customers with the highest quality of real-time support and connectivity today, but they also have impressive 5G capabilities that allow us to push the frontier limits of responsible robotics."

“Lucid Bots is a great example of a customer using originality and new technology to solve complicated problems,” said Callie Field, President, T-Mobile Business Group. “It’s not very often that you get to collaborate with these kinds of thinkers, and we’re thrilled to have the opportunity to offer our technology to help bring their vision to life.”

About Lucid Bots

Lucid Bots is a Charlotte, NC-based robotics company that currently designs and builds industrial spraying drones for labor-intensive jobs. Lucid Bots was started in 2018, and set out to provide a Safer, Faster, and Smarter alternative to traditional dull, dirty, and dangerous jobs. To learn more, visit www.lucidbots.com.

T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and indisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: https://www.t-mobile.com.

Summer is in swing, and it's coming in hot with humidity and high temperatures. Summer might be great, but it can be damaging to structures. Discoloration, dust, grime, and organic stains like mold and mildew are just a few things to keep an eye out for. It's a great time to soft wash, just don't get too close. These organic stains can have long-term effects on your health.

Luckily, drones can be used for safely soft washing surfaces from a distance. Soft washing is the process of using low pressure water to clean exterior surfaces. The best part? Soft washing actually eradicates the damaging organic stains by cleaning the source. This means that you can avoid damaging structures with high pressures and you can ensure that any organic stains, like mold and mildew, are taken care of on the spot.

Plus, with a drone, you can clean areas that are difficult or dangerous to reach, like roofs and tall buildings. Drone technology makes it possible to safely and efficiently clean these areas without having to climb up or get too close. So if you're looking for a safe and effective way to soft wash, consider using a Lucid Bots cleaning drone!

Contact us today to schedule a FREE demo and speak with one of our customer service representatives!

Drones will fundamentally change the world. Since 2018, the number of drones registered with the FAA in the United States has doubled from 900,000 to 1.8 million and counting. However, very few drone companies successfully prioritize customer success by making it simple to integrate and scale drone solutions.

At Lucid Bots, our mission is to elevate efficiency, safety, and humanity by building the world’s most productive drones. At the time of writing this article, we are working with exciting customers that range in size and shape from professional sports teams to inspiring owner/operator companies that fly our Cleaning Drone. We are a growing team, filled with brilliant engineers, empathetic trainers, and an industry-leading support team. In order to understand how we built a customer-centric business model, it’s important to start this story from the beginning.

Failure to Fly

In 2018, my co-founders and I set out on a humanitarian mission. We saw workers suspended well-above ground on lifts, ladders, and scaffolds, trying to clean the exterior of buildings. Each year, there are a multitude of fatalities and life-altering injuries from using this equipment. To put it bluntly, we were appalled — how had no one found a way to leverage existing technology to make this job safer?

At the beginning of our journey, we set out on the path of least resistance, aiming to see how quickly we could prove if drones could clean buildings effectively, efficiently, and safely. To accomplish this, we bought a drone from an international company, who we will refer to as IDM (International Drone Manufacturer). Starting out, we bought one of their smaller industrial drones and built a bracket around it to conceptually show that drone cleaning was feasible. However, we soon learned that this drone was incredibly limited in its functionality. At this point in time, we had three major frustrations with our off-the-shelf drone from IDM:

1. The payload capabilities were underwhelming. While we quickly proved drone cleaning conceptually worked, it could only get about 30 feet off the ground because it lacked sufficient power to clean at greater heights.
2. Having a purpose-built drone matters. We had taken an off-the-shelf industrial drone, which lacked many of the features we needed to more effectively and efficiently clean.
3. We had to figure out everything on our own. The drone company provided no training, guidance on regulations, recommendations on insurance, etc.

While these issues seem significant, we convinced ourselves that #1 was the most important, so we decided to order a larger, more expensive industrial drone from IDM. To IDM’s credit, the first time we flew this new drone, we were jumping for joy. It had two extra motors, with each and every motor larger than the last drone, and it just looked like it could lift some serious weight! However, we then plugged in a new set of batteries and prepared for the second flight and…

That $30,000 drone would never take off again.

IDM had forced a firmware update after our first flight. We couldn’t take off until we updated their firmware, yet once we did, the drone was then unable to start the motors. It continually recognized itself as having 6 motors, rather than 8. For months (yes, months!), we wasted endless hours on the phone, trying desperately to receive any help from their support team with no success. At long last, they admitted they had no idea what was wrong and couldn’t fix it remotely, so they gave us an address to send it to half way around the world. We never saw that drone again…

While ordering the larger drone from IDM is our most regretted financial decision, it ended up being the best thing to ever happen to our company. Our abominable customer experience with this International Drone Manufacturer cost us tens of thousands of dollars in expenses, lost revenue, and missed opportunity. At Lucid, we subscribe to the motto that “failure is never final, so long as you learn from it,” and this experience allowed us to learn how to build the customer centric drone company that we always dreamed of working with.

How We Built a Customer Centric Business

Easy to Use, Easy to Buy

At our company, we live and breathe this maxim and use it as a guiding beacon in all of our efforts. To the average person, flying an industrial drone seems like a daunting task. Although we build incredibly sophisticated technology, with a multitude of sensors and intelligent features, our top priority is ensuring that our drones are easy to use. The truth of the matter is that drones aren’t complicated to use; what makes drones difficult is a lack of robust support.

To lower the adoption curve and introduce drone technology into old-school, sleepy markets, we offer training resources to all of our customers. It doesn’t matter if you have never flown a drone before, or if you just finished your PhD in aeronautical engineering, we support our customers through each and every step of the process to successfully integrate our technology into their business operations. We offer a full-spectrum support that empowers our customers to be successful by eliminating the guesswork of incorporating new technology.

Learning from the Past Experiences

When we first started our company, we were perpetually frustrated with our drone provider. Not only was the drone itself lackluster, the support and experience of working with this company was infuriating. Once we bought the drone, we had to figure out everything for ourselves:

1. How do I fly the drone?
2. What are the regulations I need to follow?
3. What safety precautions should I take?
4. What happens if I need help? How long does it take to repair the drone?
5. What type of insurance do I need? How much will it cost? Who will provide this insurance?
6. And so much more…

All of these compounding questions and headaches inspired us to build the drone company we always dreamed of —one that puts its customers first in every way possible.

Delighting Customers

Customers are naturally drawn to a product’s functionality — what can it do and how is it a better alternative to what they are currently using? In order for a customer to change what they are doing, though, it’s important to clearly articulate the product’s value, while also demonstrating that integrating the product into the customer’s existing operations will be simple.

We sell our drones and provide our customers with all of the technology and equipment they need to successfully integrate our technology into their operations (drone, batteries, controller, transportation case, and more!). Unlike other drone companies, we understand that ensuring customer success involves much more than the technology itself.

At Lucid, our product is much more than just a drone. It’s an experience.

We love building innovative solutions. But we love delighting our customers even more! We do this by making it simple to integrate our product into our customers’ operations. Beyond providing our drone technology, we offer the following value to our customers with every purchase:

1. On-going support and maintenance. We understand industrial drones are like cars and need some care and attention from time to time. If your “brake light” comes on, we will be right there to help you fix it.
2. Data. We teach our customers how to leverage the data that their drone collects to provide added value to their customers.
3.  Insurance. We have you covered! No need to waste time learning what coverage you need and how to procure it. We have a streamlined process that allows our customers to obtain cost-effective drone insurance in less than 15 minutes.
4.  Accessories. For our cleaning drones, we provide our customers with a list of recommended cleaning solutions and help them procure it at discounted rates.
5. And much, much more. The examples above are just a sampling of how we empower our customers to be successful. If you want to learn more about how we delight our customers, you’ll have to become one!

There’s no denying it — drones will fundamentally change the world. At Lucid Bots, we understand this and are building the dependable, customer-centric drone company. We’re not just building frontier technology, we are building a company and culture that enables our customers to quickly integrate and scale drone solutions throughout their operations. 

Executive Summary

The Director of Facilities and Maintenance at The Peninsula Club Golf Course was searching for a solution to get the roof of the main clubhouse and recreational facility cleaned. He had explored other options but quickly realized that several obstacles were impeding progress. He needed help to get the cleaned safely, efficiently and within his budget constraints.

Challenges 

• Clay roofing material could not be walked on and could not be cleaned effectively from the ground.
• The club only allows maintenance on Monday mornings.
• Large lifting equipment was not an option given the layout and landscaping around each building.

Solution

• Lucid Bots deployed its cleaning drone to rapidly and effectively clean both building roofs safely.
• Lucid's cleaning drones leveraged a softwash cleaning process to effectively remove all organic stains at the roots ensuring a longer duration between cleanings.

Results

• Completed the job in half the time with less manpower than other companies proposed which lead to less disruption for the club.
• Saved the club 30% while being more profitable than the competition due to limited labor costs and rental fees.
• The drone was setup and packed up within 5 minutes of start and stop times leading to less disturbance and cleanup for club members to see than traditional methods.
• No landscaping or roofing materials were damaged and no one was put in an unsafe situation.
• Members and staff were pleased with the outcome.

A Satisfied Customer

“Lucid Bots was very professional and respectful when it came to the job. The before and after pictures were simply amazing and we didn’t realize just how dirty our roofs really were. The members and club are very happy with the new look and we look forward to utilizing Lucid for our future exterior cleaning needs.”– John Williams, Director of Maintenance & Facilities, The Peninsula Club

With the rise of new technologies and sciences, it's not surprising that many people are hesitant about embracing drones for their business needs.

After all, we've been there before when computerization was first introduced to the business space. But what if you're one of those who are still on fence? Maybe you're reluctant. I mean, drones are new and maybe a bit daunting...

The Lucid Bots cleaning drone can take your business to the next level, and after you read this blog post, any doubts will be cleared up before tomorrow morning rolls around again.

But don't just take our word for it. Take it from one of our valued customers, Ryan Godwin, owner of Godwin Cleaning Services, an exterior cleaning business servicing commercial and residential properties.

Ryan Godwin had a similar hesitation when it came to using drones to help his business. "I mean, you know not and I was really skeptical. In the beginning, of course, because I didn't know much about it. And it took me a while to decide to pull the trigger." Godwin Cleaning Services finally did pull the trigger, and now, it’s paying off in a big way.

After using the drone, Godwin knew that a Lucid Bots cleaning drone would become a game changer for his business. “I knew I had to incorporate it into my business." He added, "I bought this and you know, I've had it for what a month now. And I've already executed like four jobs with it for big names.” 

Lucid Bots cleaning drone has been a game changer for many industry professionals, and for most, it’s considered their secret weapon. “I'm glad it's my secret weapon.” said Godwin, “it's the game changer that I needed to, really, really push it.”

Truthfully, we succeed when our customers succeed. That’s why we go through extensive testing and development to ensure that our drones are effective and profitable for our customers. “But I'm just gonna tell you now. And not just because y'all are the manufacturers of it. I mean, it's probably the best purchase I've made for my business.”

Additionally, our cleaning drones have cut down the time it takes to complete cleaning jobs the traditional way by increasing efficiency by 80%. “If I was using the traditional lift I mean, this is a two three day project.” Said Godwin. “I've actually been counting my cleaning time. Total cleaning time. It's been about four hours today.”

Lucid Bots was founded on one key principle: safety. Slips, trips and falls are the number one cause of injury on a job site. Cleaning drones are making it possible to reduce liability and increase worker safety by 95%. “I'm not hanging off a lift, you're still spraying. I'm just not hanging off a lift brand. You know, the only difference is I'm safer on the ground.” Said Godwin.

It also helps that cleaning drones are really cool. “I'm telling you, I've had an audience all day.” said Godwin.

Drones are changing the world, but Lucid Bots is leading by example. We have created a smarter way for professionals in cleaning industries to do their jobs - safer and faster than ever before.

"It's a game-changer!"

Curious about how you can take your business to the next level? Just contact us by filling out our contact form or by calling us at (980) 498-1894  .