The Shay sits in a busy, mixed-use part of Culver City, surrounded by residential buildings, offices, and the Metro line running right past it. The building's design, ledges and workarounds throughout the facade, creates far more surface area to clean than a flat wall would, and reaching those corners is exactly where a drone earns its keep over a lift.

The bigger constraint was the hotel itself. A swing stage or lift would have meant shutting down the valet, not acceptable for a high-end property that needs its entrance clear for clientele. Ray Access flew the Sherpa instead: small enough to move in and out without blocking any entrance, and it left nothing behind, no path of orange cones and lifts marking where the crew had been.

Safety setup stayed deliberate throughout the job: wet-surface signage, cones marking off the landing and takeoff zone as well as sidewalk foot traffic, high-visibility PPE and head protection during flight, and caution tape or foot-traffic redirection when needed, specifically so the drone never flies directly over pedestrians. The hotel's own engineering team confirmed the windows were drying clean, and the crew could see a visible curtain of dirt and dust coming off the building as they worked.

"What the Sherpa allows us to do is be nimble, smaller footprint. We can move in and out of the way so we don't have to fully shut down any entrances to the hotel."

"Shay chose Ray Access for their cleaning needs because Ray Access has got a pretty good reputation in Los Angeles for doing a good job. We've got a lot of high-end clientele, and that's done us well. It's got us a lot of word of mouth."