From firefighter to running a drone cleaning company — and doubling revenue in a year
Nick Burgess didn't pivot to drone cleaning. He started there. Summit Drone Solutions was built from scratch around the Sherpa in SW Florida — and from year one to year two, gross revenue more than doubled. Here's how he did it and where he's taking it next.
Nick Burgess didn't pivot to drone cleaning. He started there. Summit Drone Solutions was built from scratch around the Sherpa in SW Florida — and from year one to year two, gross revenue more than doubled. Here's how he did it and where he's taking it next.
A firefighter-paramedic who saw the market before it was obvious
Nick is 44 and spent most of his career as a firefighter and paramedic before going into business. He saw an ad for the Lucid C-1 around 2022, spent 2023 researching, connected with the Lucid Bots team, did serious market research, and jumped in. His read on the timing: enough industry presence to have credibility, but not yet oversaturated. SW Florida gave him a strong first market to build in.
The first year was steep. But the traction came — and Summit has been growing year over year since.
No prior cleaning business. The Sherpa opened every door.
Nick didn't have an exterior cleaning operation to pivot from — Summit was built around the drone from day one. What he didn't expect was how many adjacent services the Sherpa would unlock. Jobs he hadn't originally planned for started showing up, and Summit grew into a full-service exterior cleaning company almost organically. The drone wasn't just a service line — it became the foundation everything else was built on.
"You don't know what you don't know. Talk to operators who've been doing it — everyone in this industry is approachable."
The first 10-story building changed how he thought about the business.
Nick's turning point was the first time he put the Sherpa on a 10-story building. It was a real eye-opener — for his team and for his clients. Five-figure projects are meaningful, but what Nick has found most valuable over time isn't the big one-off jobs. It's the recurring maintenance contracts. Those are where the business compounds.
High demand doesn't always mean high margin. He did the math on roofs.
Nick started with roof cleaning — high demand in Florida, obvious fit for the drone. But after running the numbers carefully, he found the profitability wasn't what it appeared once all costs were accounted for. He shifted focus toward mid-rise window cleaning, which has proven more profitable, and brought on a dedicated marketer in 2025 to build that side of the business systematically. Growth has continued year over year since the shift.
Three-person crew. Scene size-up first. Pre-planning does most of the work.
Summit runs a crew of three for most jobs. They arrive, do a thorough scene size-up, and spend about 30 minutes prepping hose lines. A charging station and portable generator are positioned close to the work area. From there: one person pilots, one manages the hose, one handles batteries, fuel, DI water, and rover duties. Redundancy and pre-planning are what keep the drone in the air. Nick's approach — crawl, walk, run — is the same advice he gives to new operators before they tackle large buildings.
"Does it really work?" Everyone thinks the drone is cool. Owners want results.
The most common question Nick gets isn't about price or safety — it's basic skepticism. Building owners want to know it actually works. His answer isn't a hard sell; it's expectation management. For window cleaning, he markets the Sherpa as roughly 80% as effective as traditional methods. In practice, they often exceed that. Knowing the limitations is just as important as knowing the capabilities — and being honest about both is what earns the contract and keeps it.
"Knowing the limitations is just as important as knowing the capabilities."
Mid-rise window cleaning — with a marketer now actively building the pipeline.
Nick's number one growth opportunity is mid-rise window cleaning. The 5-to-10 story range is underserved — too high for ground-based crews, too small to justify full lift mobilization — and he's positioning Summit squarely in that gap. With a marketer on the team since 2025, the inbound pipeline is being built deliberately. Recurring contracts are the goal, not just one-off jobs. Summit more than doubled from 2024 to 2025 and is carrying that momentum into 2026.
From Lucid Bots
Nick's story matters to us because it's one of the clearest examples of what we hoped this technology would make possible — someone with no background in exterior cleaning who saw the opportunity, did the homework, and built a real business from the ground up.
Every other week we'll bring you another story like this — different operator, different market, different path in. Same commitment to sharing what's actually working. If you know someone who should be in this newsletter, send them our way. And if you think your story belongs here, we want to hear it.

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