Protection and service plans

Explore support plans

Optional programs can add proactive maintenance, expanded support, additional warranty protection, and access to continuity options.

Included with every new Sherpa drone purchase

Standard coverage

Every new Sherpa drone includes the current standard limited warranty and access to Lucid Bots' standard Customer Success resources.

Standard limited warranty for qualifying covered conditions

Standard Customer Success support path

Access to the knowledge base

Technical issue submission and service coordination

For eligible Sherpa drones early in ownership

Lucid Bots Suite

Lucid Suite is a monthly protection plan for eligible Sherpa drones enrolled during the initial ownership window.

Semiannual field maintenance packages shipped automatically

Extended Warranty providing up to 24 months of total coverage

Access to request a loaner during a qualifying service event

Extended Customer Success hours

10% discount on eligible parts and accessories

One-time Lucid-branded PPE and Lucid Clear+ package

Note: Lucid Suite is available only during the published enrollment window for an eligible Sherpa drone.

For eligible Sherpa drones AFTER the Lucid BOTS Suite window

Complete Protection

Complete Protection brings many of the operational benefits of Lucid Suite to eligible owners outside the initial enrollment window.

Semiannual field maintenance packages shipped automatically

Access to request a loaner during a qualifying service event

Extended Customer Success hours

10% discount on eligible parts and accessories

One-time Lucid-branded PPE and Lucid Clear+ package

Where you can start

The question is not whether a drone can spray. It is whether it can clean.

The Sherpa drone changes how the cleaning process reaches height. It does not change the fundamentals behind the result: qualify the surface, choose the right chemistry, control the application, allow dwell time, and rinse completely.

Knowledge base

Search product specifications, user manuals, preflight checklists, maintenance schedules, how-to videos, and troubleshooting guidance.

Knowledge base

Lucid Bots mobile app

Build the aviation knowledge, operating skills, cleaning process, and job-planning discipline behind a successful Sherpa drone operation.

Mobile app

Parts and accessories

Order replacement components, batteries, nozzles, supported accessories, chemicals, and other equipment for your Sherpa drone operation.

Shop

Proven performance

How customers describe the experience

Real feedback from operators who've used Lucid Bots support, training, tools, and service.

"Impressive technology but the real value of choosing Lucid Bots is their continued support and ability to talk you through various issues and to get you back in the air asap."

Busy Drones

"Lucid is a few days ahead of other UAS companies. Not only in its UAV designs or flying capabilities, but in understanding how to blue collar a tech bro field.They have done an amazing job of supporting our team of hard working new pilots. Through simple diagnostics, to replacement parts, maintenance walk through we have had support every step of the way.They have expertise at every level of the process in this business and they have been a joy to work with."

Trevor Francis

"We started Mid Summer last Year and had problems with our first NON-Lucid Wash Drone I contacted Lucid the end of last summer got on board and they have done nothing but been on point with all the help to all my questions. Answer every phone call and know me by my first name I would recommend Lucid Bots to anyone getting into the spray, Drone cleaning world. Lucid is a top-notch organization and I can’t wait to put my Sherpa back to work starting in the next couple weeks. Go, Lucid you can’t go wrong!!!Thank you to the whole Lucid Bots organization!!"

Chris Slater

"Amazing product and even better customer experience and support!"

Connor Breitbach

"Lucid has been great to work with. Drone technology has proven to be practical, and the team I have had the pleasure of working with have been extremely responsive and helpful. I’m excited for our partnership going forward– with the improvements and advancements Lucid is working on, and I couldn’t ask for a better team for support with the common goal of safer, faster, and cost efficient alternatives to traditional cleaning methods."

Luke Ramsey

"I couldn't speak more highly of the employees at Lucid Bots. I started a business based around the Sherpa drone and Cole, Hayden, and Anthony have made this process incredibly hassle-free. They've been available to answer all my questions, even setting up multiple meetings to discuss different aspects of the drone and the business. This is the only company I would want to bring my business to."

Daniel Main

Common Questions

Frequently Asked Questions

Can I get a loaner drone during a repair?

You can request a loaner during a qualifying service event if the drone is on Lucid Suite or Complete Protection. Standard coverage with a new purchase does not list loaner access; that is part of those optional plans. Submit the issue (with photos if you have them) through the technical-issue form so Customer Success can coordinate service.

What is Lucid Suite?

Lucid Suite is a monthly protection plan for eligible Sherpa drones enrolled during the initial ownership window. It includes semiannual field-maintenance packages shipped automatically, extended warranty (up to 24 months total coverage), the ability to request a loaner during a qualifying service event, extended Customer Success hours, 10% off eligible parts and accessories, and a one-time Lucid-branded PPE and Lucid Clear+ package. Enrollment is only available during the published window for that drone.

What warranty comes with a new Sherpa drone?

Every new Sherpa includes the current standard limited warranty for qualifying covered conditions, plus access to Lucid Bots' standard Customer Success path, the knowledge base, and technical-issue submission with service coordination. Optional plans (Lucid Suite during the early-ownership enrollment window, or Complete Protection after that window) can add extended warranty protection — Lucid Suite lists extended warranty up to 24 months of total coverage — along with other support extras.

The support system behind the drone

Explore support plans

Build the capabilities before your schedule gets complicated

Drone cleaning training

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